Note
Roof warranties, and what they actually cover
Two documents, two different promises, and the gap between them.
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We are matching it now against roofing contractors working in Mission Viejo and the surrounding area.
- Today, usually within the hour. The first contractor calls or texts the number you gave us. ASAP requests go out first.
- Up to three of them, no more. We cap it at three so you can compare without your phone melting.
- They come and look. Estimates are given after somebody has been on the roof, not over the phone.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
If you do not hear anything today, check your voicemail and spam folder — contractors often call from a mobile number.
The material warranty
It comes from the manufacturer, it covers defects in the product, and it is conditional on the roof having been installed exactly to specification. A shingle nailed in the wrong place voids it without anybody noticing for fifteen years.
The workmanship warranty
This one comes from the contractor and covers the installation. It is normally five to ten years, and it is worth precisely as much as the company still being in business when you need it.
Where the gap is
Most roof failures are installation failures, which means the manufacturer will not pay and the contractor is the only recourse. That is why who you hire matters more than what they install.
What to get in writing
Both documents, in the company name, with terms and a transfer clause if you might sell. And keep them somewhere you will find them in a decade.
Find out what it costs
It is free, and nothing obliges you to hire anyone.